Lately we’ve seen an increase in the number of clients who are integrating more video-based tactics into their employee-communications strategies. And it makes a lot of sense: because of its ability to connect with audiences on an emotional level, video has always been recognized as a powerful medium for motivating and inspiring employees. But in the last few years, several factors – including advances in production capabilities, better online viewing options and a surge in bandwidth and network resources – have converged to make video a more cost-effective, accessible and effective employee-comms tactic.
Some of the projects we’re having fun working on lately include:
- Using video to jazz up large-scale meetings: by injecting fast-paced sizzle reels, funny vignettes and inspiring customer profiles into your employee town-hall meeting you can transform a ho-hum meeting into an engaging event
- CEO video blogs on Intranet sites: these are great for helping leaders build rapport and familiarity with employees (hint: with some advance planning, multiple entries can be shot at once, reducing production costs)
- “How-to” manuals on video: for those employees who won’t crack a binder, or who just learn best via visual cues, a how-to video can be an effective way to encourage adoption of a new task or procedure
So based on our experience with the successful campaigns we’ve been working on, here are our top five tips for making your employee-comms video strategy the best it can be:
1. Make it a two-way conversation
One of the most exciting things about using online video in employee communication is its’ potential for interactivity: wherever possible, add a ‘like’ button and/or allow for commentary so that employees can join the conversation.
2. Don’t make it all about the CEO
Sure it’s important to capture the leadership perspective, but some of the most inspiring videos we’ve done have reflected other viewpoints: profiles of how customers have been touched by a company’s product, testimonials from suppliers, or stories from front-line employees are great angles from which to tell your company’s story. Which brings us to our next tip…
3.Tell a story!
It should be more than just a corporate presentation captured on video. A good video-production company should help you communicate your corporate messages in a way that tells an interesting story and engages your audience.
4. Make it high-quality…but not too polished
When shooting and editing videos of company leaders and the management team, the subjects should appear as natural and authentic as possible – never too rehearsed or slick. We’ve found that the videos that come across as unrehearsed, natural conversations resonate the best with employees.
5. Integrate video-based tactics with other communications tools
Remembering that each individual’s learning style and communication preference is unique, and that people tend to retain information better if it’s repeated over time, it can be beneficial to echo the video-based messages in other tactics, like newsletters, email or voicemail.